> For the complete documentation index, see [llms.txt](https://docs.dexa.im/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dexa.im/tools-and-software/call-of-duty/afk-bot/troubleshooting.md).

# Troubleshooting

## The bot doesn't start the game, or the game crashes

The bot is attempting to run commands via WMIC, but the user does not have WMIC enabled. Below is a sample of the log file for this issue:

{% code overflow="wrap" %}

```
[bot::package] Loading package configuration from file: package-dexaim.conf
[bot::package] Package configuration loaded.
[bot::runopts] Loading run options from file: C:\Users\User\Desktop\DEXAiM-AFKB\runopts.yaml
[bot::runopts] Run options loaded.
[bot::updater] Checking for updates...
[bot::updater] No updates available.
[bot::auth] Validating access key...
```

{% endcode %}

* open [optional features](ms-settings:optionalfeatures)
* click `view features` and add `wmic`
* reboot the PC

<figure><img src="/files/01ZS5xOoO6Xp8WDJYRGw" alt=""><figcaption><p>This option can be found in System -> Optional features</p></figcaption></figure>


---

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