> For the complete documentation index, see [llms.txt](https://docs.dexa.im/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dexa.im/non-dma-products/mecha-break/core/troubleshooting.md).

# Troubleshooting

## Red text, loader closes, no menu popup

In almost every case, red text indicates a failed authentication with the loader's auth server. Reconnect to the `Hong Kong (HK)` VPN or use a different VPN software. [We suggest NordVPN.](https://go.nordvpn.net/SH8k3)

<figure><img src="/files/Of18x1oG3mzEDYNaVQ5w" alt="" width="121"><figcaption><p>Failed authentication.</p></figcaption></figure>

## Garbled text within loader

This cheat uses a loader developed by Chinese developers. To see the correct Chinese characters for easy translation, follow this guide.

<figure><img src="/files/Of18x1oG3mzEDYNaVQ5w" alt="" width="121"><figcaption><p>Garbled text in loader.</p></figcaption></figure>

* [download and install](ms-settings:keyboard) the `Chinese (Simplified, Mainland China)` language pack
* download and run the `Garbled Text Repair Tool`

{% file src="/files/H3fQVJ3G92jqdMBKpj5D" %}

* make sure the top option `简体中文 (Simplified Chinese)` is selected on the dropdown of the tool

<figure><img src="/files/iNPNLbM4TTRTc3g6Wju4" alt="" width="192"><figcaption></figcaption></figure>

* click the button with the Windows shield

<figure><img src="/files/MQAMYwQyIo2VrHKZFs1U" alt="" width="528"><figcaption><p>The Garbled Text Repair Tool.</p></figcaption></figure>

* click Yes

<figure><img src="/files/lQLiVn84QmVWjQl9Yz0P" alt="" width="464"><figcaption><p>The confirmation screen.</p></figcaption></figure>

* The PC will reboot
* Use a translation app like [Google Lens](https://lens.google/) to translate the text and read errors, status messages, etc.

{% hint style="success" %}
This and other Chinese cheat menus will now correctly display Chinese characters.
{% endhint %}


---

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