> For the complete documentation index, see [llms.txt](https://docs.dexa.im/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dexa.im/non-dma-products/mecha-break/core/troubleshooting.md).
# Troubleshooting
## Red text, loader closes, no menu popup
In almost every case, red text indicates a failed authentication with the loader's auth server. Reconnect to the `Hong Kong (HK)` VPN or use a different VPN software. [We suggest NordVPN.](https://go.nordvpn.net/SH8k3)
Failed authentication.
## Garbled text within loader
This cheat uses a loader developed by Chinese developers. To see the correct Chinese characters for easy translation, follow this guide.
Garbled text in loader.
* [download and install](ms-settings:keyboard) the `Chinese (Simplified, Mainland China)` language pack
* download and run the `Garbled Text Repair Tool`
{% file src="/files/H3fQVJ3G92jqdMBKpj5D" %}
* make sure the top option `简体中文 (Simplified Chinese)` is selected on the dropdown of the tool
* click the button with the Windows shield
The Garbled Text Repair Tool.
* click Yes
The confirmation screen.
* The PC will reboot
* Use a translation app like [Google Lens](https://lens.google/) to translate the text and read errors, status messages, etc.
{% hint style="success" %}
This and other Chinese cheat menus will now correctly display Chinese characters.
{% endhint %}
---
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