# Troubleshooting ## Crashing on Launch * Navigate to \\`Steam\steamapps\common\Helldivers 2\bin` * Delete the `GameGuard` folder * Right-click `helldivers2.exe` -> run as administrator ## "Hoo Or Yu!?" popup message This is a hardware lock, a function of the developer's HWID protection for this product. It shows when: * you have used the loader on a different PC or IP address * when logging into the cheat; likely an incorrect password or username If using a VPN, disconnect (or use a different IP/server/reconnect) or double-check you are using the correct username and password. Rebooting the PC may also resolve this.

## GameGuard: Suspicious Program Detected error Unfortunately, this error is almost impossible to bypass. On certain PC configurations and Windows installs, this error will show. * the only known solution that rarely works is to reinstall Windows

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