# Fraud & Abuse Policy

#### **Effective Date:** 01/01/2024

This policy outlines the fraud prevention and geographic access limitations enforced by DEXAiM LLC ("DEXAiM", "we", "us", "our"). By accessing or using any part of the DEXAiM platform or services, you agree to this policy in full.

#### **1. Fraud Prevention Commitment**

DEXAiM actively monitors for patterns of fraud, abuse, and high-risk behavior across all services. To maintain the safety and integrity of our platform, we enforce the following safeguards:

* Strict screening of new customer activity.
* Manual and automated risk assessments.
* Immediate banning and permanent denial of service to users engaged in unauthorized payments, chargebacks, or any form of payment fraud.

We reserve the right to cancel orders or revoke access at any time if fraudulent activity is suspected, without notice or refund.

#### **2. Country Access Restrictions**

Due to an elevated rate of fraud and abuse, we do not serve customers located in the following countries:

* Brazil
* France
* Turkey

If you are accessing our website or services from within these countries, you are strictly prohibited from using or purchasing any products from DEXAiM. Attempts to bypass this restriction using VPNs, proxies, or falsified information will result in permanent denial of service.

#### **3. Enforcement**

Violation of this policy may result in:

* Immediate account suspension or termination.
* Permanent bans from our platform.
* Reporting of fraudulent behavior to payment processors and applicable services.

We reserve the right to take additional legal action in cases of serious abuse or fraud.

#### **4. Updates to This Policy**

DEXAiM may update this policy at any time to reflect evolving risks or operational needs. Changes are effective immediately upon publication.

#### **5. Contact**

If you believe your account was restricted in error or you require assistance, please contact us via our Contact Page.

If you wish to proceed with a purchase, contact us via our Contact Page. These orders are **only** completed using cryptocurrency.

* We **only** accept USDT via ERC-20 (Ethereum) or SOL (Solana) USDT networks.
* **Only monthly (30 days) or lifetime key durations are available for purchase** with the manual order process. **No exceptions.**
* You can purchase USDT via services like [Kraken](https://invite.kraken.com/JDNW/z4axunof), [Moonpay](https://www.moonpay.com/), and [Phantom](https://phantom.com/).


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